Singapore · fitness & wellness businesses

We run your front desk's busywork with AI agents — you watch it happen.

It's a robot staff room for your gym, studio or clinic — the AI answers WhatsApp from your own number while you watch every move on one screen and can grab the wheel any time.

The problem

Your front desk is losing you members you already paid to reach.

47 hrs

average time a fitness business takes to answer a new enquiry

Source: MIT/InsideSales lead-response research

78%

of customers buy from whichever business replies first

Source: MIT/InsideSales lead-response research

21×

more likely to qualify that lead by replying within 5 minutes

Source: MIT/InsideSales lead-response research

18–22%

of bookings are no-shows at the average studio — the best run under 8%

Source: HFA 2025 benchmarking

What we run

Three workflows. Fastest visible ROI first.

Speed-to-lead responder

Answers every WhatsApp, Instagram and web enquiry in seconds, day or night. It qualifies the lead, books the trial, and follows up if they go quiet.

You watch your reply time drop from hours to seconds, live on the dashboard.

No-show recovery

Sends the right reminder at the right time and turns rescheduling into a one-tap reply. It backfills empty slots from your waitlist automatically.

The dashboard shows sessions saved × session price — every week, in dollars.

Churn-risk watch

Spots members whose attendance is quietly dropping and reaches out with a personal check-in. New joiners get a 90-day sequence too, since that's when most quietly disappear.

You see every at-risk member it caught, before they became a cancellation.

You watch it happen

Every owner has the same two fears handing WhatsApp to AI.

It'll sound like a generic bot, and you'll lose touch with your members. So you watch everything, approve anything sensitive, and can grab the wheel any time.

Live activity feed

Every message the agent sends and every action it takes lands in one feed, with the full transcript. Nothing happens off-screen.

Take over, any time

See a conversation you'd rather handle yourself? Jump in with one tap and hand it back whenever you're ready.

Approval queue

Anything promotional — a broadcast, an offer, a campaign — waits for your tap before it goes out. Nothing reaches your members without your say-so.

Weekly KPI report

Reply speed, after-hours leads caught, no-shows recovered, members saved from churn, hours saved — a plain number for each, every week.

You own your WhatsApp number. We just operate it.

It stays registered to your business, in your own Meta account. Leave any time and take your number and your data with you.

How it works

Start small. Prove it. Then grow.

01

Paid pilot

We switch on ONE workflow — usually speed-to-lead — for 4 to 6 weeks, with success metrics agreed before we start. You watch it work against your own numbers before committing to anything bigger.

02

Managed monthly

Once the pilot proves out, we run 2–3 workflows for you full-time, plus your dashboard and a weekly KPI report — month-to-month, no lock-in contract.

03

Grows with you

Add workflows as you need them — WhatsApp admin, payment chasing, content support — all on the same dashboard, all approved by you.

Pricing on the demo call.

See it answer a lead in 90 seconds.

or DM @imbadesk on Instagram